Introduction
This Privacy Policy describes the policies and procedures regarding the collection, use and disclosure of your information when you use our service and tells you about your privacy rights and how the law protects you.
ZeroneData uses your personal data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this Privacy Policy.
Definitions
- You: means the individual accessing or using the service, or the company, or other legal entity on behalf of which such individual is accessing or using the service, as applicable.
- Account: means a unique account created for you to access our service or parts of our service.
- Service Provider: means any natural or legal person who processes the data on behalf of the Company.
It refers to third-party companies or individuals employed by the Company to facilitate the service,
to provide the service on behalf of the Company, to perform services related to the service or to assist the Company in analyzing how the service is used.
- Third-party Social Media Service: refers to any website or any social network website through which a user can log in or create an account to use the service.
- Personal Data: is any information that relates to an identified or identifiable individual.
This means data that directly identifies you — such as your name — is personal data, and data that does not directly identify you,
but that can reasonably be used to identify you — such as the serial number of your device — is personal data. Aggregated data is considered non‑personal data for the purposes of this Privacy Policy.
- Cookies: are small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
- Device: means any device that can access the service such as a computer, a cellphone or a digital tablet, etc.
- Usage Data: refers to data collected automatically, either generated by use of the service or from the service infrastructure itself (for example, the duration of a page visit).
- Survey Data: refers to data we may request you to provide through surveys listed on the service.
- Company: (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to " Zerone Analytiqs Ltd, owners of the ZeroneData App".
Information Collection and Use of Your Personal Data
Types of Data Collected
Personal Data
While using the service, we may ask you to provide us with certain personally identifiable information that
can be used to contact or identify you. Personally identifiable information may include, but is not limited to:
- Account Information: Your username, email address, device registered, account status, and date of birth, photo, gender, nationality.
- Device Information: Data from which your device could be identified, such as device type, model, serial number, IP address, etc.
- Contact Information: Data such as name, email address, physical address, phone number, or other contact information.
- Payment Information: Data bout your cash-out preferences, and method of payment, such as mobile-money details (number, name, provider),
bank details (name, numbers, branch, etc.), credit, debit, or other payment card information
- Account Verification & Fraud Prevention Information: Data used to help verify your account such as information that can be found on a Government Issued Identification Card. Data Used to help identify and prevent fraud.
- Location Information: Precise location only to support services or where you agree for region-specific services, and coarse location.
- Health Information: Through surveys listed on the service, you may be asked to provide data relating to the health status of an individual,
including data related to one's physical or mental health or condition. Personal health data also includes data that can be used to make inferences about or detect the health status of an individual.
- Financial Information: Through surveys listed on the service, you may be asked to provide details including salary, income, and assets information where collected.
- Government ID data: To verify your identity, prevent fraud, avoid duplication of accounts on the service, and sometimes in compliance with applicable law we will ask you to provide a government issued ID.
- Other Information You Provide to Us: Details sucha as the content of your communications with ZeroneData or the company, including interactions with customer support and contacts through social media channels.
Usage Data
Usage Data is collected automatically when using the service.
Usage Data may include information sucha as your device's Internet Protocol address (e.g., IP address),
browser type, browser version, the pages on the service that you open, the time and date of your visit, the time
spent on those pages, unique device identifiers, geolocation information, and other diagnostic data.
When you access the service by or through a mobile device, ZeroneData may collect certain information automatically,
including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device,
your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, crash data, performance and other diagnostic data.
ZeroneData may also collect information that your browser sends whenever you visit our service or when you access the service by or through a mobile device.
Survey Data:
As part of our services, we may ask you to provide information, at will, about your preferences and potential choices including but not limited
to those related to health information, financial information, demographic information, political opinions, religious preference, product choices,
willingness to pay, price sensitivities, accommodation preference, housing situation, digital address, among others.
Personal identifiable data points collected fromm surveys will be handled in accordance with this privacy policy.
Important Node: You are not required to provide the personal data that we have requested. However,
if you choose not to do so, in many cases we will not be able to provide you with our services or respond to requests you may have.
Tracking Technologies and Cookies
ZeroneData uses cookies and similar tracking technologies to track the activity on the service and store certain information.
Tracking technologies used may include tokens, beacons, tags, and scripts to collect and track information and to improve and analyze the service.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies,
you may not be able to use some parts of our service.
Cookies can be persistent or session cookies. Persistent cookies remain on your personal computer or mobile device when you go offline,
while session cookies are deleted as soon as you close your web browser.
ZeroneData uses session cookies. Cookies are essential to provide you with services available through the website and to enable you to use some of its features.
They help to authenticate users and prevent fraudulent use of user accounts.
Without these cookies, the services that you have asked for cannot be provided, and ZeroneData uses these cookies to provide you with those services.
Use of your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain the service: ZeroneData collects your personal data to power our services, which may include personal data collected to improve our offerings,
for internal purposes such as auditing or data analysis, for troubleshooting or to monitor the usage of our service.
- To manage your account and verify your identity: To manage and verify your registration and payment details as a user of the service,
we collect your personal data sucha s name, details on an ID document and photo, etc.
The Personal Data you provide can give you access to different functionalities of the service that are available to you as a registered user.
- For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products,
items or services you have purchased or of any other contract with the Company through the service.
- To contact you: To contact you by email, telephone calls, SMS, or other equivalent forms of electronic communication,
sucha as a mobile application's push notifications regarding updates or informative communications related to the functionalities,
products or contracted services, including the security updates, when necessary or reasonable for their implementation.
- For Personalization & Extension of Offers: ZeroneData will use information that we collect so that
we can offer you personalized services or communications. Such services may be news, special offers and information about other goods,
services and events which we offer that may be similar to those that you have already purchased, enquired about,
showed interest in or fits your profile, unless you have opted not to receive such information.
- To process Your Payouts: To process payouts/ withdrawal, ZeroneData must collect data such as your name, mobile money number,
and ID card to ensure pay-outs go to the right account holder and to prevent fraud.
- To comply with the Law: To comply with applicable laws - for example, to satisfy tax or reporting obligations, or to comply with a lawful governmental request.
- To attend and manage your requests.
We may share your personal information in the following situations:
- With Service Providers: ZeroneData may engage third parties to act as our service providers and perform certain tasks on our behalf,
such as processing or storing data, including personal data, in connection with your use of our services and delivering products to customers,
where applicable. We may share your personal information with service providers to monitor and analyze the use of our service, or to contact you.
- For Business Transfers: We may share or transfer your personal information in connection with, or during negotiations of, any merger,
sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
- With Affiliates: We may share your information with the affiliates in accordance with geographical laws and jurisdictions.
Affiliates include our parent company and ony other subsidiaries, joint venture partners or other companies that we control or that are in business relation with us.
- With Business partners: At times, ZeroneData may partner with third parties to provide services or other offerings. We may share your information with such business partners.
- With other users: When you share personal information or otherwise interact in public areas with other users,
such information may be viewed by all users and may be publicly distributed outside.
If you interact with other users or register through a Third-Party Social Media Service, your contacts on the Third-Party Social Media Service may see your name,
profile, pictures and description of your activity. Similarly, other users will be able to view descriptions of your activity, communicate with you and view your profile.
We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance,
disclosure is necessary or appropriate. We may also disclose information about you where there is a lawful basis for doing so, if we determine that disclosure is reasonably necessary
to enforce our terms and conditions or to protect our operations or other users.
Retention of Your Personal Data
The Company will retain your personal Data only for as long as is necessary for the purposes set out in this Privacy Policy.
We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example,
if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time,
except when this data is used to strengthen the security or to improve the functionality of the service, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information may be transferred to or accessed by entities around the world, including Personal Data.
Your personal data is processed at the Company's operating offices and in any other places where the parties
involved in the processing are located. It means that this information may be transferred to - and maintained on
- computers located outside of your city/town, province/region, country or other governmental jurisdiction where the
data protection laws may differ than those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
The Company will take all steps necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place
to an organization or a country unless there are adequate controls and clearance in place including the security of your data and other personal information.
Disclosure of Your Personal Data
Business Transactions
If the Company is involved in a merger, acquisition or asset sale, your Personal Data may be transferred.
We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law enforcement
Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other legal requirements
The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
- Comply with a legal obligation
- Protect and defend the rights or property of the Company
- Prevent or investigate possible wrongdoing in connection with the service
- Protect the personal safety of users of the service or the public
- Protect against legal liability
Security of Your Personal Data
The security of Your Personal Data is important but remember that no method of transmission over the Internet,
or method of electronic storage is 100% secure. While the Company strives to use commercially acceptable means
to protect your Personal Data, we cannot guarantee its absolute security.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf,
to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are
obligated not to disclose or use it for any other purpose.
Children's Privacy
The Company understands the importance of safeguarding the personal data of children, which we consider to be individuals under
the age of 18 or the equivalent age as specified by law in your jurisdiction.
Therefore, our Service does not address anyone under the age of 18. We do not knowingly collect personally identifiable
information from anyone under the age of 18. If you are a parent or guardian, and you are aware that your child has provided
ZeroneData with Personal Data, please contact us. If ZeroneData becomes aware that we have collected Personal Data from anyone under the age
of 18 without verification of parental consent, we take steps to remove that information from the servers.
If we need to rely on consent as a legal basis for processing your information and your country requires consent from a parent,
we may require your parent's consent before we collect and use that information.
Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site.
We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new
Privacy Policy on this page and/or on the ZeroneData privacy page on our website.
We will let you know via a prominent notice on the service, prior to the change becoming effective and update the
"Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
Changes to this Privacy Policy are effective when they are posted on this page and/or on the ZeroneData privacy page on our website.
Your Rights Related to The ZeroneData App
We respect your ability to know, access, correct, transfer, restrict the processing of, and delete your personal data.
Where you are requested to consent to the processing of your personal data, you have the right to withdraw your consent at any time.
To exercise your privacy rights and choices, you can delete your account on the ZeroneData app.
From the day you request that your account be deleted, we will delete all your personal data collected within 60 days after such request
and your account details will be unavailable. Note that we will NOT delete any survey data you’ve provided even upon deleting your account.
There may be situations where we cannot grant your account deletion and consequently personal data deletion request — for example,
if you ask us to delete your transaction data and the company is legally obligated to keep a record of that transaction to comply with the law.
We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes,
such as when you request deletion of an account that is being investigated for security concerns. Other reasons your privacy request may
be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
Beyond deletion, we reserve the right to hold remote details of your account for a 10-year period,
should a need arise for a retrieval based on legal action or subpoena.
